In her position as director of citywide catering sales for Caesars Entertainment in Las Vegas, Michele oversees the sales effort for all catered events across one million square feet of banquet and event space in eight Las Vegas properties: Bally’s Las Vegas, Caesars Palace, Flamingo Las Vegas, Harrah’s Las Vegas, Imperial Palace, Paris Las Vegas, Planet Hollywood and Rio All-Suite Hotel & Casino. Polci leads a team of 15 sales people who specialize in social and corporate events business.
Committed to the industry, Polci is actively involved in the Las Vegas Chapter of the National Association of Catering Executives (NACE). In July 2007 she was honored by NACE as National Caterer of the Year for her endless enthusiasm, dedication, and extraordinary commitment to the industry. Polci currently serves as national chair for the education and accreditation committee.
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With nearly 15 million people out of work, what unemployed workers needed was the opportunity to earn a credential quickly.
The professional, knowledgeable, and caring instructors and staff at TISOH provided for an exceptional learning experience
I have changed my life with TISOH! I am well on my way to my goal of being employed as a concierge thanks to the instructors and staff. I will be forever grateful to Debbie Brumfield for her support and encouragement of me. All of the classes were pertinent to the profession and taught in a professional and fun way.
My experience with TISOH and their top quality instructors has been exceptional. They are practicing professionals in their fields, have a genuine interest in your success and are uniquely knowledgeable in their areas of expertise and hospitality. I have been given a tremedous opportunity to meet with leaders in the profession and recommend the experience to anyone who is serious about their career.
If you are thinking of a career in the hospitality industry, TISOH is the perfect place to start. The hands-on internships and practical knowledge I received, helped me to feel prepared and confident while pursuing my career path.
In the current down economy, more Americans than ever have turned to a higher education process (career colleges) that provides them with more than an education, but also real employment possibilities
I really surpassed my goals in this class. I’ve learned much more than I even expected to. Having this knowledge will truly help me to open many doors in the industry.
You can’t help but enjoy your job when you have the ability to make someone’s visit special. Working in a hotel setting is never dull. No day is ever the same and each guest brings a different opportunity to make someone’s day.
As a part of the wedding industry, I have the opportunity to be a part of one of the most important days of a couple’s lives. Watching and helping their vision grow to fruition on their wedding day is amazing. I love that I get to teach what I love.
The Hotel Operations Certificate program is designed to provide comprehensive knowledge in front desk and hospitality operations, along with the required supervisory and communication skills to succeed in hotel operations. It is suitable for students with little or no experience, as well as for those seeking specialized knowledge for advancement to supervisory positions.
I can’t remember the last time I started a job that I was so excited about. I went into the class as a starting place for a career change and that’s exactly what it’s helped me do. So a big thanks to your staff for helping me in my new career.
As Past President of the National Association of Catering Executives (NACE) in Las Vegas, teaching at TISOH gives me the opportunity to impress upon the students the importance of professional development in the hospitality industry. In an industry where service is key, we must constantly challenge ourselves to make every event as special and successful as possible.
From weddings, conventions, food & beverage, human resources, risk management, tours, shows, transportation, arts and museums, nightlife and area attractions, we as concierges are the experts in the guest experience. Employees wishing to advance their careers will benefit from what TISOH has to offer. It will help to keep them ahead of their peers and, most of all, their customers.
It is important to the couples that their day run smoothly and it is my job to ensure that it does. As cliched as it may sound, I love making my couple’s dreams come true. That is what I do and that is what I teach.
I think that TISOH is a great way to meet new people, establish new relationships in the industry and, most of all, be around people who love the hospitality industry. What else could you ask for?
I’m really impressed by the passion of the students at TISOH. Enthusiasm and actively pursuing one’s true passion is halfway to succeeding in the industry.
I am thrilled to be a part of other people’s love stories and helping them to create wonderful wedding memories. Seeing a couple who I have grown close to over many months, in their moment on their wedding day, surrounded by all the things and people they love and who love them, inspires me to help other’s experience this again and again.
I'm really enjoying this class and I'm learning so much! The hands on training is wonderful and it's great that we have all the vendors teaching us as well.
I was so excited when I heard about TISOH and the courses offered. What a great way to start learning about event and meeting planning. I would recommend this course and school to anyone interested in the Hospitality Industry.
Let me assure you from someone who was sent to 50 to 100 internal and external managerial classes and workshops that this course is worthwhile and worth the money.
Armed with an arsenal of tools, and no user’s manual on how to use them, the faculty and course structure at TISOH showed me how to use those tools and apply them in a practical and useful manner that has made me confident in my career as the Events & Marketing Coordinator for Irwin Productions, Inc.! I can successfully take a client through the RFP to the event execution and know that the educational experience from TISOH helped get to where I am today. Thank you, TISOH.