Hotel Operations Certificate

Hotel Operations Program at TISOH
American Hotel & Lodging Educational Institute Logo
TISOH Logo

Earn triple certificates from two-industry recognized schools: TISOH and the American Hotel & Lodging Educational Institute (American Hotel & Lodging Association.) Ideal for those who aspire to enter the hotel industry or those who are seeking credentials for advancement.

 

Gain knowledge about the key divisions, in particular detail about the front desk and housekeeping, within hotel operations through interactive lectures, discussions, projects, readings and the use of educational technology applications. Graduates leave with specific competencies in hotel operations and an opportunity to see their classroom knowledge in action via the externship.

WHO SHOULD TAKE THIS COURSE OR PICK THIS INDUSTRY?

 

The hotel industry is a global force in the world economy. There is immense satisfaction to be had in making someone’s travel an experience to remember. The hotel industry is also for those who enjoy working with others to get maintain a service level to be proud of.

KEY PROGRAM TOPICS:

  • Lodging Operations
  • Job Titles and Duties
  • Moments of Truth
  • Revenue Management
  • Communication Channels
  • Principles of Supervision
  • Making an Impression

  • Organizational Structure
  • Lodging Terminology
  • Reservations
  • Rate Variance and Occupancy
  • Hotel Audit
  • Union Issues

  • Hotel Rating Systems
  • Practical Quality Assurance
  • Front Desk Functions
  • Housekeeping
  • Quality Guest Services
  • Coaching, Counseling and Disciplining

30 hour externship required. Online students can contact the school for assistance in arranging for an externship in Las Vegas or to request for an introduction letter for an externship in their home city. Each semester, over 1,000 hours of externship opportunities are provided to students.

INSTRUCTORS

 

Learn from a distinguished instructional team that includes directors and managers from resorts such as Wynn Resort Las Vegas, and academic professionals.

PREREQUISITE

 

High school diploma of GED

No experience necessary

OFFERINGS

Mondays and Wednesdays, 6-9pm, 12 weeks
OR
Online: personal instructor, 24/7 access to materials, rolling admissions

 

90 hours, 10 quarter credits, 9 CEU
Tuition: $2,950

 

UPCOMING SESSION DATES:

Enroll now Sept 18 to Dec 11, 2017
Enroll now Jan 22 to Apr 18, 2018
Enroll now May 21 to Aug 15, 2018
Enroll now Sept 17 to Dec 10, 2018

Interactive online learning. Students will begin their course alongside a cohort of fellow online students who will share the learning experience through discussion forums. Study at your own pace within the schedule provided under the guidance of a dedicated online instructor. The curriculum is divided into easily navigable modules, each containing lectures, quizzes, assignments and supplemental reading materials in addition to textbook learning.

 

90 hours, 10 quarter credits, 9 CEU
Tuition: $2,950

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UPCOMING SESSION DATES:

Enroll now Sept 18 to Dec 11, 2017
Enroll now Jan 22 to Apr 18, 2018
Enroll now May 21 to Aug 15, 2018
Enroll now Sept 17 to Dec 10, 2018