Certified Guest Service Professional


Wear this pin with pride!

Be recognized as a Certified Guest Service Professional (CGSP ®), the highest acknowledgment in hospitality guest service worldwide.

 

 

 

COURSE INFORMATION

 

Earn a Certified Guest Service Professional designation from the American Hotel & Lodging Educational Institute at TISOH. Learn the importance of exceptional service skills in guest services to engage guests and create memorable experiences. Receive a certificate and CGSP ® gold label pin upon successful completion.

 

COURSE DETAILS

 

  • Customized 3.5 hour in-person training at TISOH
  • Interactive learning with video vignettes
  • 30-question certification exam (passing score 70% or higher)
  • Taught by TISOH hospitality professionals

 

PREREQUISITE

 

Must be currently employed in the hospitality industry or be a student or alum at TISOH,

 

2016 SCHEDULE:

Friday, November 18, 2016, 9am-12:30pm

 

ENROLL NOW

 

One session duration, 4 hours total, at TISOH campus

$85

Click here to enroll