Education is a most efficient way to learn specific skills. In a concierge course, one should look for a school that emphasizes practical education. Practical education in terms of a concierge course means that learning materials are specifically designed for the profession without extraneous knowledge not directly related, taught.
In a concierge course, one would learn about the delivery of high end customer service. This will include speaking, follow through, and anticipation. A concierge course must also teach concierge specific skills such as research methods, services provided, familiarity with the hospitality industry and local vendors. The third area that a concierge course teaches is in providing networking. After all, the end result of a concierge course is to build networking for a career.
In choosing a concierge course, it is important to select one that lists its instructor’s credentials. Concierge course instructors should be Les Clefs d’Or members and have a teaching credential such as the CHE (Certified Hospitality Educator.) Lastly, check and see that the program has strong industry ties. Helping with networking is a key selection argument for a concierge course.