TISOH offers comprehensive training solutions tailored to meet the needs of both hospitality and non-hospitality companies. For hospitality companies, TISOH offers an educational pathway for every team member, from entry-level employees to senior management. TISOH also offers customizable training programs that address specific challenges and objectives, ensuring maximum impact and relevance.
Why Use TISOH for Your Business
Across all industries, exceptional service is the benchmark of success. TISOH provides service training that reflects the high standards of the hospitality industry.
For Hospitality Operations
Explore TISOH’s service and specialized programs tailored to enhance the efficiency and effectiveness of your hospitality operations.
For the Entire Team
Empower your entire organization with CLIMB’s professional development and service programs tailored to elevate team performance and service excellence.
CLIMB® Professional Development
Library of hour-long, accredited, online, professional development classes.
Prerequisites
None
E-learning Platform
24/7, start/stop anytime, mobile friendly
Outcomes
Learning summary, printable credentials, digital badges
Length
1-5 hours
Service Inspiration Video Series
Collection of 2 – 4 minute videos that distill the essence of hospitality service principles. Designed to energize your team, instill them with best practices from 19 years of accredited hospitality training, and inspire them to elevate your company’s service standards to unparalleled heights.
Length
10 Videos
Customization
Custom intros and outros possible
For Those Needing Specialized Knowledge
Enhance the expertise within your organization with TISOH’s specialized certificate programs designed to provide targeted, advanced knowledge in key areas of hospitality.
Certificate Programs
Designed to enhance skills and knowledge in specific areas of the hospitality industry, for personal or professional development.
Prerequisites
High school diploma
Format
In-class or online with 24/7 access
Outcomes
Certificate, digital badge
Length
45-90 hours
For High Potential Leaders or Managers
Equip your rising stars and managerial staff with the Executive Diploma in Hospitality Operations, enabling them to lead with confidence and expertise.
Executive Diploma in Hospitality Operations
This educational experience provides learning in hospitality leadership and management, revenue management and analytics, human resources, marketing and sales, and a colloquia tying all elements together through an overarching business plan. Participants engage in a hybrid model that includes in-person and online modules taught by a credentialed industry faculty.
Prerequisites
High school diploma (or equivalency) with minimum 2 years of full time experience in hospitality
Format
Online with two in-class or Zoom sessions
Outcomes
Diploma, certificate, digital badge
Length
315 hours
For All Companies
Discover how TISOH’s service programs can bring the magic of hospitality to your business, elevating customer and guest satisfaction across any industry.
Service Inspiration Video Series
Collection of 2 – 4 minute videos that distill the essence of hospitality service principles. Designed to energize your team, instill them with best practices from 19 years of accredited hospitality training, and inspire them to elevate your company’s service standards to unparalleled heights.
Length
10 Videos
Customization
Custom intros and outros possible
CLIMB® Guest Experience Series
This comprehensive guest experience training program is designed to elevate professionals and businesses to new heights by focusing on transforming customers into valued guests.
Prerequisites
None
E-learning Platform
24/7, start/stop anytime, mobile friendly
Outcomes
Learning summary, printable credentials, digital badges
Length
5 hours
Certified Professional in Guest Experience (CPGE™)
The CPGE™ program, offered by Certplace, is a certification program aimed at empowering professionals and businesses with skills to turn customers into guests. The focus is on eliciting positive emotions, crafting memorable moments, and building connections to attract and retain customers by encouraging positive brand association and loyalty.
Certplace, an entity dedicated to professional credentialing, has engaged TISOH to expertly craft and steward the academic content for the CPGE™ program. This strategic partnership underscores the commitment to delivering unparalleled online hospitality training, encapsulating the essence of excellence and innovation.
Prerequisites
None
Service Framework
CLIMB® Guest Experience Model
Certification Procedures
Application form, completion of class, and a quiz
Length
3-hour online or in-class program
Get Started Today
Ready to take your team’s skills to the next level? Contact TISOH today to learn more about our customized solutions for businesses and how we can help your organization succeed.