TISOH, serving Phoenix and the surrounding area, offers a variety of certificate programs designed to enhance your skills and knowledge in specific areas of the hospitality industry, for personal or professional development. These programs are ideal for both new entrants and seasoned professionals looking to specialize or advance in their careers. Each certificate program is meticulously crafted to provide you with industry-relevant expertise, hands-on experience, and networking opportunities. Choose the right certificate that aligns with your career goals and gain a competitive edge in the hospitality sector.
Why Choose TISOH Online Certificate Programs
Available Certificate Programs
Each certificate program is designed with a rigorous curriculum that balances theoretical knowledge with practical application. Join our diverse community of learners and industry professionals, and take the next step in your hospitality career with TISOH’s specialized certificate programs. For more information and to enroll, visit our website or contact our admissions office today.
Art of Concierge
This course explores the concierge industry, unravels the qualities of top-tier concierges, and masters the intricacies of daily operations. Elevate expertise with five-star/five-diamond training, learn the art of leveraging suppliers, and adopt best practices.
Conference Management and Event Planning
Master the art of event management, from critical planning stages to execution. Participants become proficient in designing, planning, coordinating, and executing meetings, conferences, conventions, special events, and trade shows.
Event Design and Production
Participants develop critical knowledge for crafting compelling client proposals. Learn to align objectives, costs, and design with costs/retail worksheets. Learn to craft comprehensive risk management plans to minimize exposure. Create detailed production documents to ensure an efficient event flow.
Exhibition and Tradeshow Management
Understand the purpose and the variety they offer. Learn to tailor marketing strategies for different exhibitions, maximizing impact. Differentiate the optimal facilities for various exhibitions, understanding the why behind each choice.
Food and Beverage Operations
Dive into operations across commercial service segments. Organize and manage departments to streamline success. Design menus that are both cost-effective and nutritious. Implement pricing strategies to boost sales.
Hospitality Human Resources
Gain insight into U.S. employment and work-place regulations. Discover tactics to draw and keep top talent. Tackle common labor issues with smart solutions. Get hands-on with task analysis, job descriptions, and performance assessments.
Hospitality Leadership and Management
Delve into the symbiotic relationship between mission, culture, and supervision. Compare, contrast, and identify individual leadership styles. Apply motivational concepts directly to enhance supervision. Identify causes and craft resolutions to workplace conflicts.
Hospitality Marketing and Sales
Understand the vital differences between marketing and sales. Master the steps of a winning marketing plan. Navigate through the five steps of a presentation sales call. Harness the power of advertising, public relations, and publicity to attract prospective guests.
Hospitality Revenue Management and Analytics
Develop an understanding of revenue management principles, formulae, and their practical applications. Discover the power of internal and external metrics to gauge performance accurately. Practice forecasting, rate management, stay control, and capacity management techniques to optimize results.
Hotel Operations
Gain an understanding of both visible and behind-the-scenes roles in ensuring guest satisfaction. Learn to identify and streamline front desk procedures for peak efficiency. Create, revise, and expand housekeeping staffing plans to meet and exceed guest expectations.
Meeting and Event Catering
Understand the ins and outs of both on-premise and off-premise catering. Manage food-costs and budget to deliver exceptional value to customers.
Professional Presence in Hospitality
Enhance professionalism and personal brand to stand out. Develop a habit of continuous improvement with focused self-assessment. Inculcate professional comportment, self-possession, and forward-looking career attitudes.
Wedding Coordination and Design
Analyze the intricate social, cultural, religious, and historical contexts shaping weddings. Articulate the critical business and ethical obligations every wedding planner must uphold. Design bespoke wedding plans that resonate with diverse clients.
Get Started
Take the first step towards a rewarding career in hospitality. Don’t wait—request more information or enroll now to begin your journey at The International School of Hospitality. Our admissions team is here to help you every step of the way.