45
Hours
4.5
Quarter Credits
3 Months or 6 weeks
Length
Online or Classroom
Format
Starting at $88/month
(+fees/books)
Art of Concierge Overview
Become an indispensable service professional with the skills to deliver five-star experiences. This distinguished program, with a curriculum developed by members of Les Clefs d’Or, covers every facet of elite guest service. Learn to anticipate needs, build powerful networks, and make the impossible possible for your guests.
Upcoming Sessions
Jan 22 to Apr 9, 2026
May 19 to Aug 6, 2026
Sep 15 to Dec 10, 2026
Tuition
Financing Plan Available starting at $300 down / $88/month x 18 total payments / Includes $90 technology fee; excludes $30 application fee and textbooks.
$1,650
Learning Formats
Las Vegas Classroom
12 weeks
6:00 pm – 7:50 pm (Tuesdays and Thursdays)
Online
12 weeks
24/7 access (Interactive / Personal instructor)
Intended Learner
Guest Service Skills
Designed for individuals who deliver guest service in any service industry.
Admission Requirement
High School Diploma or Equivalency
A High School Diploma or equivalency is required to take this course.
The International School of Hospitality (TISOH) is accredited by the Accrediting Council for Continuing Education & Training (ACCET).
Learn From the Best
Learn from a curriculum developed by top concierge professionals and Les Clefs d’Or members.
Gain insider knowledge on handling complex requests, building vendor relationships, and delivering discreet, personalized service.
Build your network with elite instructors and peers who are shaping the future of guest services.
Skills You Will Acquire
Polished Communication
Master verbal and written skills to build instant rapport, articulate recommendations clearly, and compose professional correspondence.
Operational Management
Develop the critical thinking and organizational skills to manage a busy desk, handle complex requests, and orchestrate seamless guest experiences.
Unwavering Professionalism
Embody the highest standards of professional presence, ethics, and integrity required in a role built on trust and discretion.
Perception and Knowledge
Become an indispensable resource by developing deep industry knowledge, technological literacy, and a global mindset to anticipate guest needs.
Powerful Relationships
Learn to cultivate and leverage strong networks with vendors and colleagues to fulfill any guest request with confidence.
Hear From Our Community
“This program is essential for anyone serious about a career in guest services. The curriculum, developed by Les Clefs d’Or members, is unparalleled.”
“I learned how to be a true resource for my guests. The focus on building relationships and professional ethics gave me the confidence to excel in my role.”
Certificate Courses
Overall Rating of 87.2%* for certificate courses.
Instructors
Overall Rating of 93.4%* for their instructors.
* According to survey results of enrolled students in the 2022-2023 academic year.
Your Future in Elite Service Starts Now
Work towards becoming a sought-after concierge with the skills that luxury employers demand. With flexible learning options and a world-class curriculum, our program provides the direct path to a distinguished career in hospitality.
Secure your spot in an upcoming session.
