Comprehensive Guest Service Skills for Service Professionals

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Ready to learn more about the Art of Concierge?

45

Hours

4.5

Quarter Credits

3 Months or 6 weeks

Length

Online or Classroom

Format

$1,650

(+fees/books)

Art of Concierge Overview

This program dives into the art of hospitality, revealing the practices that define exceptional guest service. Learn to deliver service with confidence through the application of actionable strategies. Written by Les Clefs d’Or members, this program provides the expertise needed to thrive in the client-focused world of guest service, preparing professionals to anticipate needs, resolve challenges, and create unforgettable guest service experiences.

Art of Concierge

Upcoming Sessions

Sep 16 to Dec 4, 2025

Jan 22 to Apr 9, 2026

May 19 to Aug 6, 2026

Tuition

$1,650

Financing Plan Available *

* $300 down / $88/month x 18 total payments / Includes $90 technology fee; excludes $30 application fee and textbooks.

Learning Formats

Las Vegas Classroom

12 weeks
6:00 pm – 7:50 pm (Tuesdays and Thursdays)

Online

12 weeks
24/7 access (Interactive / Personal instructor)

Intended Learner

Guest Service Skills

Designed for individuals who deliver guest service in any service industry.

Admission Requirement

High School Diploma or Equivalency

A High School Diploma or equivalency is required to take this course.

The International School of Hospitality (TISOH) is accredited by the Accrediting Council for Continuing Education & Training (ACCET).

Why Choose the Art of Concierge Program

87.2%

Certificate Courses

Overall Rating of 87.2%* for certificate courses.

93.4%

Instructors

Overall Rating of 93.4%* for their instructors.

* According to survey results of enrolled students in the 2022-2023 academic year.

Art of Concierge Program Highlights

Communication

Oral communication. Written communication.

Operational Management

Decision making abilities. Risk management and awareness. Organizational abilities.

Professionalism

Professional presence. Ethics practiced. Personal demeanor.

Perception & Knowledge

Industry knowledge. Technology literacy. Global mindset and appreciation of diversity.

Relationships

Internal relationships. External relationships. Interpersonal abilities.

Get Started

Take the first step towards a rewarding career in hospitality. Don’t wait—request more information or enroll now to begin your journey at The International School of Hospitality. Our admissions team is here to help you every step of the way.