Top-Tier Concierge Skills to Transform Guest Interactions Into Five-Star Experiences

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Ready to learn more about the Art of Concierge?

45

Hours

4.5

Quarter Credits

3 Months or 6 weeks

Length

Online or Classroom

Format

$1,650

(+fees/books)

Art of Concierge Overview

This course explores the concierge industry, unravels the qualities of top-tier concierges, and masters the intricacies of daily operations. Elevate expertise with five-star/five-diamond training, learn the art of leveraging suppliers, and adopt best practices. Delivered by industry professionals, participants emerge as concierges capable of transforming guest interactions into unforgettable experiences.

Art of Concierge

Upcoming Sessions

March 3 to Apr 10, 2025 (FASTtrack Online)

May 20 to Aug 12, 2025

Sep 9 to Dec 4, 2025

Jan 22 to Apr 9, 2026

May 19 to Aug 6, 2026

Tuition

$1,650

Financing Plan Available *

* $300 down / $88/month x 18 total payments / Includes $90 technology fee; excludes $30 application fee and textbooks.

Learning Formats

Las Vegas Classroom

12 weeks
6:00 pm – 7:50 pm (Tuesdays and Thursdays)

FASTtrack Online

6 weeks
24/7 access (Interactive / Personal instructor)

Online

12 weeks
24/7 access (Interactive / Personal instructor)

Intended Learner

Concierge Guest Relations Skills

Designed for individuals seeking to learn concierge guest relations skills.

Admission Requirement

High School Diploma or Equivalency

A High School Diploma or equivalency is required to take this course.

The International School of Hospitality (TISOH) is accredited by the Accrediting Council for Continuing Education & Training (ACCET).

Why Choose the Art of Concierge Program

87.2%

Certificate Courses

Overall Rating of 87.2%* for certificate courses.

93.4%

Instructors

Overall Rating of 93.4%* for their instructors.

* According to survey results of enrolled students in the 2022-2023 academic year.

Art of Concierge Program Highlights

The Essence of Service

Understand service excellence. Deliver beyond expectations.

Guest Relations

Master guest engagement. Create memorable experiences.

Local Expertise

Be the guide. Offer insider knowledge.

Communication Skills

Communicate effectively. Build rapport.

Problem Solving

Resolve issues swiftly. Ensure guest satisfaction.

Lifestyle Management

Cater to luxury. Elevate experiences.

Professional Networking

Connect. Collaborate. Excel.

Get Started

Take the first step towards a rewarding career in hospitality. Don’t wait—request more information or enroll now to begin your journey at The International School of Hospitality. Our admissions team is here to help you every step of the way.