90
Hours
9
Quarter Credits
3 Months
Length
Online or Classroom
Format
$3,300
(+fees/books)
Hotel Operations Overview
Learn from seasoned hotel executives and access an exclusive professional network—all designed to accelerate your career in hotel management. TISOH’s comprehensive program covers the complete operation of a hotel, empowering you to stand out, increase your marketability, and pursue supervisory roles and above in this global industry. Take action now and set your career in motion with practical, targeted training that top employers trust.
Upcoming Sessions
Jan 21 to Apr 15, 2026
May 18 to Aug 10, 2026
Sep 14 to Dec 9, 2026
Tuition
$3,300
Financing Plan Available *
* $300 down / $193/month x 18 total payments / Includes $90 technology fee; excludes $30 application fee and textbooks.
Learning Formats
Las Vegas Classroom
12 weeks
6:00 pm – 9:45 pm (Mondays and Wednesdays)
Online
12 weeks
24/7 access (Interactive / Personal instructor)
Intended Learner
Individuals Seeking to Learn Their Role in Operating and Managing Hotel Operations
Learn the operations of the heart of a hotel.
Admission Requirement
High School Diploma or Equivalency
A High School Diploma or equivalency is required to take this course.
The International School of Hospitality (TISOH) is accredited by the Accrediting Council for Continuing Education & Training (ACCET).
Why Choose the Hotel Operations Program
Certificate Courses
Overall Rating of 87.2%* for certificate courses.
Instructors
Overall Rating of 93.4%* for their instructors.
* According to survey results of enrolled students in the 2022-2023 academic year.
Hotel Operations Program Highlights
Front Office Operations
Become the command center of the hotel. Learn every aspect of the guest cycle, from reservations and check-in to billing and check-out. You will learn to manage front desk procedures, handle guest inquiries with poise, and use property management systems (PMS) to ensure a seamless and welcoming first impression.
Housekeeping Management
Learn to lead the department responsible for the hotel’s physical appeal and guest comfort. This module covers everything from creating efficient staffing plans and managing inventory to implementing quality control inspections, ensuring every room meets the highest standards of cleanliness and presentation.
Facilities Management
Gain insight into the behind-the-scenes mechanics that keep a hotel running smoothly. You will learn the fundamentals of preventative maintenance, asset protection, and managing engineering and groundskeeping teams to ensure the property is safe, functional, and well-maintained.
Food and Beverage Operations
Understand how a hotel’s food and beverage outlets contribute to the overall guest experience and profitability. You will get an overview of restaurant, bar, and in-room dining management, focusing on service standards, cost control, and menu planning within a hotel environment.
Guest Service Excellence
Develop the skills to create five-star guest experiences that foster loyalty. Learn to anticipate guest needs, empower your team to resolve issues promptly, and implement service strategies that exceed expectations and generate positive reviews.
Revenue Management
Learn the strategies used to maximize a hotel’s financial performance. This section introduces the core concepts of forecasting demand, setting room rates, and managing inventory across different distribution channels to drive profitability and occupancy.
Safety and Security
Gain critical knowledge to protect guests, staff, and property. You will learn to identify potential risks, implement emergency procedures, and manage security protocols, ensuring a safe and secure environment for everyone.
Sustainability Practices
Position yourself as a forward-thinking leader by learning to implement eco-friendly initiatives. This module covers best practices for reducing waste, conserving energy and water, and adopting sustainable sourcing to meet the growing demand for green hospitality.
Get Started
Take the first step towards a rewarding career in hospitality. Don’t wait—request more information or enroll now to begin your journey at The International School of Hospitality. Our admissions team is here to help you every step of the way.
