In the world of customer service, the hospitality industry sets the gold standard for excellence and personalized interaction. Recognizing the universal appeal of these high service standards, TISOH has meticulously developed a series of programs that transcend industry boundaries, offering benefits to any customer-facing sector.
Why Use the Service Programs
We proudly introduce this curated collection, designed to equip teams with the essential skills and knowledge needed to deliver service that not only meets but exceeds expectations, leaving a lasting impact on your clientele.
Available Corporate Service Training Solutions
Join the ranks of forward-thinking companies that have already elevated their customer service by integrating hospitality principles into their operations. With TISOH, transform your team’s approach to service.
Service Inspiration Video Series
Introducing the Service Inspiration Video Series – a dynamic and powerful resource designed to transform the way your team approaches hospitality. Each 2-4 minute video in this series encapsulates critical service principles, drawing on 18 years of accredited training excellence. Prepare to invigorate your team with industry-best practices and elevate your company’s service standards to new, unprecedented levels.
Guest Experience Programs
The Guest Experience Course
This comprehensive guest experience training program is designed to elevate professionals and businesses to new heights by focusing on transforming customers into valued guests.
Coming Soon Fall 2024
The Certified Professional in Guest Experience (CPGE™)
The Certified Professional in Guest Experience (CPGE™) program, offered by Certplace, is a certification program aimed at empowering professionals and businesses with skills to turn customers into guests. The focus is on eliciting positive emotions, crafting memorable moments, and building connections to attract and retain customers by encouraging positive brand association and loyalty.
Certplace, an entity dedicated to professional credentialing, has engaged TISOH to expertly craft and steward the academic content for the CPGE™ program. This strategic partnership underscores the commitment to delivering unparalleled online hospitality training, encapsulating the essence of excellence and innovation.
Get Started Today
Ready to take your team’s skills to the next level? Contact TISOH today to learn more about our Corporate Service Training Solutions.